Refund policy
Return & Refund Policy
At Knights Supply Co., every order is crafted with care and shipped with intention. Because many of our products are handcrafted in small batches and include cottage food items, we have a few guidelines in place.
Body Wash We want you to love every lather. If your order arrives damaged, defective, or incorrect, contact us within 7 days of delivery and we'll make it right — replacement or full refund, your call.
We do not accept returns on opened or used body wash products.
Cottage Food Products (Hard Candy & Fruit Jellies) Due to Arizona cottage food law, all candy and jelly sales are final. We cannot accept returns or issue refunds on cottage food items unless the product arrives damaged or incorrect.
Gift Cards All gift card sales are final and non-refundable.
Damaged or Incorrect Orders If something arrives broken, wrong, or not as described — we've got you. Reach out within 7 days of delivery with your order number and a photo of the issue and we'll resolve it promptly.
📩 Contact us at: knightssupplyco@gmail.com
A Few Things to Note
- We do not cover return shipping costs unless the error was ours
- Refunds are issued to the original payment method within 5–7 business days
- We reserve the right to deny refunds on claims made outside the stated window
Shop with confidence. Quest On.